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- Cisco Desk Phone 9871
Cisco Desk Phone 9871
How much is lost when you can’t look someone directly in the eye? Subtle cues, shared understanding, and genuine trust—these are the currencies of modern business, and they are nearly impossible to trade over an audio-only line or a pixelated video feed.
The Cisco Desk Phone 9871 (aka Cisco Video Phone 9871) was built to bring the human element back to your most important conversations. Its expansive, vibrant 7-inch display and crisp HD video make it feel as though you’re in the same room, supporting the rapport you need to close deals, lead teams, and build lasting partnerships.
Stop talking. Start connecting.




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Key Features of the Cisco Desk Phone 9871
The Cisco Desk Phone 9871 combines a premium design with powerful, video-centric features to create a first-class communication experience
Brilliant 7-Inch Video Display
The large, vibrant touchscreen is the centrepiece of the device. It provides an intuitive, tablet-like experience for navigation and serves as a high-quality screen for 1080p Full HD (FHD) video calls, bringing face-to-face clarity to your conversations.
HD Voice Quality
Crystal-clear audio is non-negotiable. The 9871 Cisco phone delivers high-fidelity wideband audio, a full-duplex speakerphone, and advanced noise cancellation so, with or without video, every word is captured perfectly.
Seamless Mobile & Webex Integration
Sync your mobile phone to share contacts and call history. More importantly, the Cisco IP Phone 9871 offers deep integration with Cisco Webex, empowering you to join meetings, see colleagues’ availability, and collaborate effortlessly across your entire ecosystem.
Robust, Enterprise-Grade Security
Protect your sensitive conversations with built-in security features, including secure boot, image signing, and SRTP/TLS encryption for both media and signalling.
Energy-Efficient Performance
The device is Energy Star qualified, featuring low power consumption to reduce operational costs and support your business’s sustainability initiatives.
Business Benefits of the Cisco Desk Phone 9871
Investing in the Cisco Desk Phone 9871 delivers clear, strategic advantages that enhance communication and drive productivity:
Deeper Collaboration
By adding video and non-verbal cues to your calls, you build stronger relationships, reduce misunderstandings, and make decisions faster.
Enhanced Professionalism
A dedicated, high-quality video endpoint on your desk projects a powerful and professional image to clients, partners, and colleagues.
Streamlined Workflows
With deep Webex integration, the 9871 reduces the need to switch between devices and applications, keeping you focused and in the flow.
It is the ideal communication hub for executive offices, key remote team members, and any role where visual collaboration is critical.
Cisco Desk Phone 9871 Technical Specifications
Here’s a look at the technology that makes the Cisco Desk Phone 9871 a world-class collaboration device:
Display
7-inch, 1024 x 600 pixel, capacitive touchscreen LCD
Video
720p HD H.264 video support
Audio Codecs
G.711, G.722, G.729a, iLBC, and Opus for wide compatibility and HD quality
Networking
Dual-port Gigabit Ethernet switch, SIP protocol, IPv4/IPv6 support
Security
TLS 1.2, SRTP encryption, and secure boot
Power
IEEE Power over Ethernet PoE Class 4
Headset Support
RJ-9, USB-C, and integrated Bluetooth for complete flexibility
Frequently Asked Questions (FAQs)
How does the Cisco Desk Phone 9871 enhance business communication?
The 9871 fundamentally enhances communication by adding the missing visual element. Its built-in HD video and large 7-inch screen allow you to see non-verbal cues, making conversations more engaging, personal, and effective. This, combined with its high-definition audio, creates a richer, more complete communication experience that a standard phone simply cannot match.
What headsets are compatible with the Cisco Desk Phone 9871?
The Cisco Desk Phone 9871 offers complete flexibility for headsets. You can connect a traditional wired headset via the RJ-9 jack, use a modern USB headset, or pair a wireless model using the integrated Bluetooth for maximum mobility.
Can the Cisco Desk Phone 9871 be used for remote work?
Yes, it’s an exceptional tool for remote work. For key team members, it provides a dedicated, high-quality video and audio endpoint that is often superior to a laptop’s built-in camera and microphone. Integrated with a Cloud Phone System and a reliable connection like Business Grade Fibre Internet, it creates a professional, secure, and powerful home office command centre.
Experience Visual Collaboration First-Hand
Step up to crystal-clear HD video and seamless collaboration without the complexity. A personalized demo will show you just how easy it is to integrate the 9871 Cisco phone into your daily workflow. See the power, experience the simplicity.
Arrange Your Free Demo Today
Cisco Webex
Explore the comprehensive suite of Cisco Webex services offered by Telex, empowering businesses with advanced collaboration tools for seamless communication, virtual meetings, and enhanced productivity. Discover how Cisco Webex can transform the way you work and connect with teams, clients, and partners across the globe.
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