Business Phone Systems in Australia
Our Cloud Phone System lets you manage your calls from anywhere in the world
Speak to one of our Telex Experts today
Get a Free Quote Today
Fill out the form and make the switch
Sign up today and receive 2 Months on Telex
Limited Time Only
Save up to 60% by making the switch to Telex today
Limited Time Only
Get a Free Quote Today
Fill out the form and make the switch
Sign up today and receive 2 Months on Telex
Save up to 60% by making the switch to Telex today
What is a Cloud Phone System
Telex Australia offers flexible and scalable Cloud Phone Systems that enable businesses to manage their phone system online. With features like voicemail, call forwarding, video conferencing, and more, our Cloud Phone System helps streamline communication processes and increase productivity. Whether you’re a small business or a large enterprise, our solutions are designed to meet your communication needs, allowing your team to connect and collaborate from anywhere in the world. Contact us today to learn how our Cloud Phone System can benefit your business.
Why Choose Business Phones for Your Company?
Moving to the Cloud with Telex has never been easier, and here’s why it’s a great option:
Migrate Your Numbers
Transfer your existing phone numbers from your current provider to Telex Australia and we will set up the necessary services and features.
Plug, Play and Create
Telex's products are designed for plug-and-play installation, which makes them easy to set up and use without the need for extensive technical expertise or configuration.
Customer Service
Telex is committed to providing excellent customer service, offering timely and helpful support to their clients to ensure that their communication needs are met efficiently and effectively.
Unify
Telex's unified communication platform integrates various modes of communication, such as voice, video, and messaging, into a single, user-friendly interface for seamless collaboration and increased productivity.
Extreme flexibility
Because cloud phones for business can be operated from anywhere with internet connectivity, companies with remote workers or offices experience enhanced convenience, productivity, and practical communications.
Superb, advanced features
From game-changing voicemail-to-email transcription and traditional call routing to practical auto-attendants and detailed call analytics, cloud-based business phones have superb features that make a genuine difference to a business’s daily activities.
High scalability
Need to rapidly add more lines and extensions due to increased demand and volume of calls? That’s not a problem with cloud-based business phones, and Telex Australia will provide all the support, advice, and services you need.
Increased productivity
Rapid, multi-faceted means of communication are the ideal way to collaborate, respond, and stay connected through a single, user-friendly interface.
Get Started Today
Small, Medium, and Large Business Phone System Packages
1 – 9
Users
Small Business Phone System
A Small Office Phone System Package is a cost-effective solution tailored for small businesses, offering essential features like call routing, voicemail, and caller ID, combined with a few phone units. Excellent affordability and a user-friendly ‘plug-and-play’ installation make it ideal for budget-conscious small offices.
10 – 24
Users
Medium Business Phone System
The Medium Office Phone System Package is a comprehensive, scalable solution for medium-sized businesses. It offers advanced features like call recording, conference calling, and auto attendant, along with more phone units to meet complex office needs.
25 +
Users
Large Business Phone System
The Large Office Phone System Package is a powerful solution designed for large businesses, offering advanced features like call centre management, advanced call analytics, and seamless integration with other applications, along with numerous phone units, to meet the high call volumes and complex needs of large offices.
Features | Small Business Set Ups | Medium Business Set Ups | Large Business Set Ups |
Call Routing | Yes | ||
Voicemail | Yes | ||
Call analytics | Yes | Yes | |
Integration with other applications | Yes | Yes | |
Multiple phone units to meet high call volumes | Yes | Yes | |
Auto Attendant / IVR | Yes | Yes | Yes |
Voicemail to Email | Yes | Yes | Yes |
Ring Groups | Yes | Yes | Yes |
Message and Music on Hold | Yes | Yes | Yes |
Call recording | Yes | ||
Call Pulling | Yes | Yes | |
Call Queuing | Yes | Yes | |
Conference Calling | Yes | ||
Additional Phone Units | Yes | ||
Plag & Play Installation | Yes | ||
Caller ID | Yes |
Cisco Webex and Telex Australia Partnership
At Telex, our core mission and focus is to connect businesses to the latest office technology and services. This will support our customers to deliver a better experience and help them achieve more.
With our Cisco Webex partnership, Telex offers you the confidence to grow, connect and innovate at an affordable price. We will support you to create a flexible working environment for all staff, using powerful collaboration tools across all locations and devices with Cisco Webex Cloud Platform.
Take A Quick Tour With
Telex Today
See how easy it is to collaborate with the team in one unified workspace
Key Features and Benefits of Our Business Phone Systems
A cloud phone system from Telex Australia can be quickly set up without the need for physical infrastructure, making it accessible to non-IT users and enabling easy maintenance by office managers.
With a cloud phone system platform, you have the flexibility to make real-time adjustments to call routing, voicemail settings, and call queuing directly from any computer or mobile device, eliminating the need for involving your phone carrier or allocating funds for future capital improvements.
With a cloud phone system, administrators and users have the freedom to communicate with other businesses from anywhere, enabling mobile workers to make and receive company calls seamlessly as if they were physically present in the office.
Ensuring both data security and an exceptional cloud phone system platform, we prioritise the protection of your personal information and phone data through encryption, regardless of your work location
- Fast Deployment
- Highly Flexible
- Mobility and Reliability
- Unparalleled Security
- Voicemail-to-email transcriptions
- Call queuing
Key Features
Auto Attendant / IVR
An auto attendant or interactive voice response (IVR) system is an automated phone system that can handle incoming calls and direct callers to the appropriate person or department. IVR’s can also provide information or complete basic tasks, such as taking orders or scheduling appointments, without the need for a live operator.
Voicemail to Email
Voicemail to Email is a feature that allows voicemails left on a phone number to be converted into audio files and sent to an email address. This enables users to access and manage their voicemail messages from their email inbox, making it easier to keep track of and respond to messages.
Ring Groups
Incoming Ring Groups are a call routing feature that allows incoming calls to be directed to a group of phone extensions that ring simultaneously or in a specified sequence. This feature is commonly used in businesses or organizations where multiple people may need to answer incoming calls, such as a customer support team.
Message and Music on Hold
Message and Music on Hold is a feature that provides customised music or recorded messages to be played to callers who are placed on hold or in a queue. This feature can be used to provide information about the company or its products and services, or to entertain and engage callers while they wait.
Call Queuing
Call Queuing is a call management feature that places incoming calls in a line or queue when all available agents or extensions are busy. This feature ensures that customers do not receive a busy signal or are disconnected and are instead informed of their position in the queue while they wait for the next available agent to answer their call.
Call Pulling
Call Pulling is a call management feature that allows a user to transfer an active call from one device to another without interrupting the call. This feature is especially useful when users need to move from one location to another and want to continue their call on a different device.
Why Choose Telex Australia?
With 15+ years of industry experience and an unwavering focus on customer service, Telex Australia is a safe pair of hands in a crowded marketplace. Our proud partnership with Cisco Webex means we can provide advanced, affordable communication solutions that cater to the unique requirements of modern businesses.
To learn more about Telex Australia and how we can revolutionise your company’s business phone systems in Australia, please do not hesitate to contact us.
How to Get Started with Business Phone Systems
The most straightforward, fuss-free way to choose the right package and migrate to Telex Australia is to speak with our experienced, knowledgeable representatives today. They will provide all the information, advice, and guidance you need to make an astute, informed decision about your ideal cloud-based telephone for business operations.
Frequently Asked Questions
What are the benefits of cloud business phone systems in Australia?
When considering a new telephone for your business, cloud phone systems offer several significant features and benefits for Australian businesses, including:
- Excellent cost-efficiency and savings
By eliminating costly hardware and regular maintenance costs, businesses can save upfront, reduce their ongoing operational expenses, and achieve fantastic long-term cost-efficiency through cloud-based business phone systems in Australia. - Impressive scalability
Because cloud-based business phones and systems are highly scalable, quickly adding or removing lines and extensions is straightforward. This supreme flexibility enables communication setups to rapidly grow or be downsized according to the business’s needs. - Location flexibility
Cloud phone systems enable businesses to operate from anywhere with an internet connection. This is particularly beneficial for companies with remote workers or multiple office locations. - Practical and convenient advanced features
Some outstanding features that cloud-based business phones offer to improve productivity and streamline communications include:- Voicemail-to-email transcription
- Call routing
- Auto-attendants
- Call analytics
- Exceptional reliability
A cloud-based telephone for a business is exceptionally reliable, minimising downtime and providing consistent, uninterrupted communication. - Unified, streamlined communications
Cloud-based phones for a business integrate well with existing communication platforms and tools, including:- Video meetings
- Instant messaging
- CRM (Customer Relationship Management) systems
They provide a secure, user-friendly, unified platform that facilitates smooth, stress-free communication.
- Convenient, user-friendly management
The service provider will handle the infrastructure, maintenance, and updates of cloud-based business phones. This unburdens the client, allowing them to focus their efforts elsewhere and avoid frustration and wasted time.
This host of superb features and benefits makes cloud-based systems the ideal phones for business scenarios. When the goal is to optimise communication and efficiency while reducing costs, nothing else comes close.
How much do business phone systems in Australia cost?
The cost of business phone systems in Australia varies depending on factors like required features and associated services. While it is not practical to give a figure that applies in all circumstances, we can confidently say that when you partner with Telex Australia, we will do everything possible to keep costs down.
Because we tailor our business phones and packages to each company and its unique needs, you can relax, knowing we will put together the optimum package and never recommend products and services you don’t need.
- Please contact Telex Australia for a free audit of your existing phone system, an in-depth consultation, and an obligation-free quote.
Can small businesses benefit from a cloud-based phone system?
Yes, small businesses can significantly benefit from cloud-based business phone systems in Australia in the following ways:
- Reduced costs
- Rapid scalability
- Geographical flexibility
- Advanced features
- Outstanding reliability
- Unified communications
- User-friendly operation and management
Limited Time Only
Get a Free Quote Today
Fill out the form and make the switch
Sign up today and receive 2 Months on Telex
Save up to 60% by making the switch to Telex today
Get Your Free Quote Today
Telex Australia’s state-of-the-art, scalable, and feature-rich business phone systems are the perfect tool to empower companies of all sizes in Australia. To enhance your company’s communication, productivity, and collaboration with tailored solutions and exceptional customer support, please contact Telex Australia for a cost/obligation-free quote today.
Transform your communication with Telex’s advanced business phone systems. Boost collaboration in the team & enjoy seamless connectivity. Get a free quote now!