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Cisco Business Phones, Headsets and Video Devices

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Choosing the Right Business Phone Handset for Your Needs

While there are no fixed rules to how each business operates and how it views its communication needs, the following observations are often applicable:

Small businesses Phone System

Small businesses typically require low-cost, user-friendly, and easy-to-set-up solutions. 

Medium Business Phone System

Medium businesses often benefit enormously from highly scalable VoIP solutions.

Large Business Phone System

Large businesses may lean more towards the high-end features of advanced Cisco business phones.

Telex Australia is a reputable, trusted telecom provider offering business connectivity solutions and tailored cloud phone systems designed to enhance efficiency, scalability, and communication for Australian businesses of all sizes.

Our office handsets and business phone solutions are reliable, technologically advanced, scalable, and cloud-powered communication tools that ensure seamless connectivity and drive productivity and efficiency.

Telex Australia’s office handsets are tailored to meet the needs of fast-paced, ambitious, and productive modern businesses. Our business phone handsets offer several significant benefits, including: 

  • Cloud integration
  • Easy, convenient scalability for small, medium, and large businesses
  • Excellent cost efficiency

Why Choose Telex’s Office Handsets?

Some compelling reasons to trust Telex Australia for your business phone handsets include the following:

  • High-quality audio for professional calls
  • Seamless integration with VoIP and cloud systems
  • Cost-effective plans that provide significant savings

Explore Our Office Handset Series: Communication at its Finest

Telex offers an exceptional range of business phone handsets, including:

IP Handset Series

Revolutionize your communication with our advanced IP Handset Series – empowering your business to connect seamlessly and efficiently. Elevate your communication experience and take control of your conversations with Telex’s IP Handset Series.

Providing secure, reliable, and seamless VoIP communication, models like the Cisco Webex 7811, 7821, and 7861 offer high-quality audio and straightforward scalability.

Outstanding Audio Experience

DECT Cordless Headset

Experience superior communication clarity and comfort with Telex’s Headset Series. Elevate your communication experience with Telex’s high-quality Headset Series, designed for exceptional performance and convenience.

Equipped with advanced features like Bluetooth connectivity, emergency buttons, and high-resolution displays that are best for call centres, remote work, and executives, these cordless handsets are ideal for rapid and flexible mobile communication needs.

Eliminate The Distance

Video Conference Series

Connect and Collaborate Seamlessly with Telex’s Video Conference Series, Bringing Your Meetings to Life. Experience the Power of Visual Communication.

Upgrade your business with high-definition video conferencing solutions. Our outstanding conference solutions include Cisco business phones like the 8832 and 7832, designed to effortlessly facilitate communication in small video conference rooms and private office setups.

Some highlights of the advanced features of Telex office handsets that enhance communication and productivity for businesses include:

Voicemail-to-email transcription

This convenient, practical feature automatically converts voicemails into text and emails them to you. This is a game-changing way to access messages, record what was discussed, and use accurate information to mitigate misunderstandings and enhance productivity from any location.

Auto-attendant/IVR

An automated receptionist can quickly and efficiently direct calls to the appropriate place, ensuring no call is ignored.

Call queuing and ring groups

Multiple incoming calls are handled efficiently, allowing them to ring simultaneously on multiple extensions until they can be answered.

Call forwarding and pulling

Calls can be forwarded to remote devices or switched between them without interruption once the call is initiated.

Extreme flexibility

Because cloud phones for business can be operated from anywhere with internet connectivity, companies with remote workers or offices experience enhanced convenience, productivity, and practical communications.

Unified communication

Remote teamwork and collaboration are simplified and optimised by integrating video, voice, and text messaging communications into a single platform.

Rapid scalability

Phone lines and extensions can quickly and easily be added or removed to meet demand as businesses grow or are scaled back during quiet periods.

Remote accessibility

Employees can stay connected via the Internet when using cloud-based systems. This constant accessibility reduces confusion and frustrating delays, allowing teams to collaborate and communicate effectively at all times.

Customisable hold music and messages

Callers can be engaged by your preferred hold music or targeted promotional messages while waiting to speak to an employee.

Frequently Asked Questions

Each small business is unique regarding its communication needs, budget, desired features, number of users, and logistical requirements. Although recommendations will never apply unilaterally, Telex Australia proudly offers several outstanding Cisco office handsets with a balance of functionality, affordability, and user-friendly operation, including:

  • Cisco IP Phone 7800 Series
    Perfect for smaller businesses seeking a balance between performance and price, this outstanding series offers advanced features like: 
    • Wideband audio
    • Programmable line keys
    • Sleek, modern design
  • Cisco IP Phone 8800 Series
    For small businesses that require more advanced capabilities, this series includes features like: 
    • HD video
    • Bluetooth connectivity
    • Seamless integration with collaboration tools

Cisco business phones integrate with VoIP systems to offer advanced communication solutions for businesses as follows:

  • Unified communication platforms
    Cisco business phones are designed to work with Unified Communications as a Service (UCaaS) providers, including the Cisco Webex Calling platform, to enable messaging, voice, and video integration.
  • SIP protocol support
    The Session Initiation Protocol (SIP) employed by Cisco business phones ensures compatibility with VoIP service providers and establishes/manages VoIP calls.
  • Cloud and on-premises options
    Because Cisco phones can be deployed in both on-premises and cloud-based VoIP systems, they offer impressive convenience and flexibility.
  • Advanced features
    Advanced call features (call forwarding, voicemail-to-email, and auto-attendant) enhance productivity and facilitate rapid, flawless communication.
  • Security
    Robust encryption protocols fully secure voice communications and meet industry compliance standards (GDPR and HIPAA).
  • Impressive, convenient scalability
    Businesses can quickly add or remove extensions and lines as required. 

Cloud-powered business phone systems offer the following features and benefits that make them ideal for modern organisations:

  • Cost savings and efficiency
  • Exceptional remote work compatibility and mobility
  • Ultimate flexibility
  • Straightforward scalability
  • Advanced features
  • Outstanding reliability 
  • Robust security
  • Unified communication (voice, video, and messaging)
  • Eco-friendliness with reduced physical infrastructure