IP DECT Cordless Phones for Business
Keep your employees connected wherever their work takes them with Cisco IP DECT cordless phones from Telex Australia. Designed for workplaces where staff need to move freely while remaining available, these cordless business phones provide reliable voice communication without tying users to a desk.
The Cisco IP DECT solution combines the portable Cisco 6825 handset with the scalable Cisco IP DECT 210 Base Station. Together, they give businesses the flexibility to support mobile employees across offices, warehouses, retail stores, healthcare facilities, hospitality venues and other busy working environments.
Power Your Communications with Telex
Upgrade to Telex and experience reliable, cost-effective communication solutions for your business.
Make the Switch and Start Saving Today
Request a FREE Quote Below
Cisco 6825 IP DECT Cordless Handset
The Cisco 6825 IP DECT Handset is a lightweight, easy-to-use cordless phone designed for employees who regularly work away from a fixed desk. It allows users to make, receive and manage business calls while moving throughout the workplace.
Its high-resolution colour display makes caller information and phone functions easy to view. Backlit keys improve usability in areas with limited lighting, while Bluetooth connectivity allows users to connect compatible wireless accessories.
The handset also includes a dedicated emergency button for added convenience and workplace safety. This can be particularly valuable in healthcare, aged care, warehousing, manufacturing and other environments where employees may work independently or need a quick way to request assistance.
Key features of the Cisco 6825 IP DECT Handset include:
- High-resolution colour display
- Backlit keypad for improved visibility
- Bluetooth connectivity
- Dedicated emergency button
- Full-duplex speakerphone
- Call hold, transfer and forwarding
- Three-way conferencing
- Voicemail access
- Caller identification
- Compact and lightweight design
The handset can be conveniently attached to a belt or workwear, giving mobile employees quick access to their business phone throughout the working day.
Cisco IP DECT 210 Base Station
The Cisco IP DECT 210 Base Station provides the wireless foundation for the Cisco 6825 handset. It connects compatible cordless handsets to your IP phone system and delivers the range and capacity needed to support mobile workplace communication.
In a single-cell configuration, the base station can support up to 30 SIP registrations and 10 concurrent calls. It can provide a signal radius of up to 50 metres, although actual coverage may vary depending on the workplace layout, building materials and surrounding conditions.
For larger locations, additional base stations and repeaters can be added to create a multi-cell DECT network. This allows businesses to extend coverage across broader areas while supporting more users and calls.
The system can scale from a small office or retail location to a large workplace with multiple departments, floors or buildings. This means your business can expand its communication infrastructure without replacing the entire phone system.
What Is an IP DECT Cordless Phone?
An IP DECT cordless phone is a portable business handset that uses DECT technology to connect to an internet-based phone system through a compatible base station.
DECT stands for Digital Enhanced Cordless Telecommunications. It operates on a dedicated wireless frequency, allowing voice calls to be carried separately from general Wi-Fi traffic. This can provide more consistent call performance in workplaces where the Wi-Fi network is already supporting computers, mobile devices, cloud applications and other connected equipment.
Unlike an ordinary residential cordless phone, an IP DECT phone is designed to support professional communication requirements. It provides business call-handling features, secure connectivity and the ability to scale across larger working environments.
Benefits of IP DECT Cordless Phones
Mobility Without Missed Calls
Employees can remain available while moving between offices, stockrooms, service areas, wards or workstations. Calls can be answered without returning to a desk, helping teams respond more efficiently.
Reliable Voice Communication
A dedicated DECT network supports consistent voice communication within the coverage area. This makes it a practical option for workplaces that require dependable calls but do not want to rely entirely on mobile reception or Wi-Fi calling.
Improved Customer Service
Customers and suppliers can reach the appropriate team member more quickly. Mobile employees can respond to enquiries, check information and coordinate with colleagues without placing callers on hold unnecessarily.
Scalable Coverage and Capacity
Businesses can begin with a single base station and expand the system as their workforce or premises grow. Additional base stations and repeaters can provide broader coverage and support more handsets.
Business-Grade Security
Cisco IP DECT solutions support security features such as Transport Layer Security, Secure Real-Time Transport Protocol, encrypted configuration files, secure provisioning and password-protected handsets. These safeguards help protect calls and device information.
Simplified Installation
Power over Ethernet allows the base station to receive power and network connectivity through a compatible Ethernet connection. This can simplify installation and reduce the number of cables required.
Who Should Use an IP DECT Cordless Phone System?
IP DECT cordless phones are ideal for organisations whose employees need to remain contactable while working across a physical location. Suitable environments include:
- Warehouses and distribution centres
- Retail stores
- Healthcare and aged care facilities
- Hotels and hospitality venues
- Schools and education facilities
- Manufacturing sites
- Corporate offices
- Multi-level workplaces
- Customer service operations
The right configuration will depend on your number of users, expected call volume, workplace size and coverage requirements.
Find the Right IP DECT Solution with Telex
Telex Australia can help you select an IP DECT cordless phone system suited to your workplace. Our team can assess your communication needs, recommend the appropriate number of handsets and base stations, and help integrate your devices with a compatible VoIP or Cisco Webex Calling environment.
Contact Telex Australia today to speak with a telecommunications expert, discuss your IP DECT requirements or request a free quote.
Frequently Asked Questions
Can we keep our existing business phone numbers?
In most cases, existing business phone numbers can be retained when moving to a compatible VoIP phone system. Telex Australia can review your current service and guide you through the number-porting process.
Will calls remain connected when users move between coverage areas?
In a correctly configured multi-cell DECT network, compatible handsets can move between connected coverage areas without interrupting an active call. Proper coverage planning is important to minimise weak spots within the workplace.
Can different employees have their own extensions?
Yes. Individual handsets can be assigned separate users, extensions and calling permissions. This helps customers and colleagues reach the right employee directly, even when that person is away from their desk.
Can Cisco IP DECT phones integrate with Webex Calling?
Yes. Cisco IP DECT solutions can integrate with Cisco Webex Calling and other compatible VoIP platforms. Telex Australia can assess your existing phone system and help configure the handsets and base stations for your business.
Does Telex provide installation and ongoing support?
Telex Australia can assist with system planning, device configuration, installation and ongoing support. The team can also assess your premises and communication requirements before recommending the most appropriate setup.