Cisco 561 Wireless Mono Headset with Multibase
The Cisco 561 Wireless Mono Headset with Multibase gives business professionals the freedom to manage calls across multiple devices without being tied to a desk. Combining a lightweight, single-ear headset with a versatile Multibase Station, it supports simultaneous connections through USB, RJ9/RJ11 and Bluetooth.
With reliable DECT wireless connectivity, up to 100 metres of range and up to 10 hours of active use, the Cisco 561 Multibase is designed for reception teams, contact centres, corporate offices and hybrid workplaces. Users can move freely, remain aware of their surroundings and manage calls using convenient controls built into the headset.
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The Cisco 562 Standard Headset and Base Station set offers a seamless combination of modern wireless features and the convenience of the Cisco 562 Standard Base Station, enabling superior communication and effortless device control. Experience premium quality and enhanced control in one comprehensive package.
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Experience the perfect fusion of cutting-edge features found in the wireless Cisco 562 headset with the Cisco 562 Multibase Station, delivering superior communication capabilities and effortless device management. Enjoy premium quality and seamless control in one powerful combination.
Product Details
Professional Audio for Clearer Business Calls
The Cisco 561 Multibase delivers full-band audio with wide bandwidth sound, low distortion and reduced signal noise. Its short acoustic path is designed to improve voice reception while providing balanced noise reduction, helping conversations remain clear in busy professional environments.
Users can move between different communication devices without maintaining separate headsets for every platform. This creates a more streamlined setup for professionals who handle desk-phone calls, Webex conversations and mobile communications throughout the working day.
Connect and Manage Multiple Devices
The Multibase Station is the feature that distinguishes this model from the Cisco 561 Standard Headset package. It supports up to three simultaneous connections using USB, RJ9/RJ11 and Bluetooth, allowing compatible computers, Cisco IP phones and mobile devices to be connected through one base.
Users can move between different communication devices without maintaining separate headsets for every platform. This creates a more streamlined setup for professionals who handle desk-phone calls, Webex conversations and mobile communications throughout the working day.
Wireless Freedom Around the Workplace
DECT wireless technology provides a dependable connection and a range of up to 100 metres, depending on the surrounding environment. Employees can step away from their desks, collect documents, speak with colleagues or move between nearby work areas while remaining connected to a call.
Convenient on-ear controls provide quick access to essential call-management functions. The in-call presence indicator also helps nearby colleagues recognise when the headset user is engaged in a conversation.
Lightweight Comfort for Extended Wear
Weighing approximately 74.5 grams, the Cisco 561 has been designed for professionals who spend a large portion of their day on calls. Its lightweight construction, adjustable fit and multiaxial ear cup help reduce discomfort during extended use.
The mono design keeps one ear uncovered, allowing users to remain connected to their immediate environment. This balance between comfort, awareness and professional audio makes the headset suitable for busy, collaborative workplaces.
Dependable Cisco Integration
The Cisco 561 Multibase is designed to integrate with compatible Cisco IP phones, Cisco collaboration devices and Webex applications. Businesses already using the Cisco communications ecosystem can deploy the headset as an extension of their existing phone and collaboration environment.
A centralised administration interface also helps IT teams simplify setup and device management. This makes it easier to support multiple users while maintaining consistent headset configurations across the organisation.
Technical Specifications
Audio features
Full-band audio provides premium, 48-kHz audio experience
Wide bandwidth sound, with little signal noise and low distortion
The short acoustic path provides maximum acoustic sensitivity (best voice reception) and balanced noise reduction
Microphone frequency response: 150 to 6800 Hz
Earpiece bandwidth: 50 Hz to 18 kHz
In-call presence indicator on ear plate (requires USB headset adapter or wireless base)
Components
Headset
Standard base station
Cables
One USB-A cable for USB connectivity
One RJ9/11 Y cable for Cisco IP phone connectivity
Weight
74.5g
Connectivity
Wireless DECT 6.0 (or region-specific)
Range: Up to 100 m (333 ft)
3 simultaneous connections (USB + USB or RJ9/RJ11 + Bluetooth)
Bluetooth support: Bluetooth V4.2, Bluetooth HandsFree Profile (HFP) & Bluetooth Advanced Audio Distribution Profile (A2DP)
Battery
Storage: up to 200 days
Standby: up to 60 hours
Active use: up to 10 hours
Why Choose the Cisco 561 Multibase Headset?
The Cisco 561 Multibase Headset is designed for professionals who communicate across more than one device. While the Standard Base package is suited to users who need a straightforward connection to a computer or compatible Cisco IP phone, the Multibase Station provides greater flexibility for more complex work environments.
Key benefits include:
- Single-ear design for calls without losing awareness of nearby activity
- DECT wireless connectivity with a range of up to 100 metres
- Up to three simultaneous device connections
- USB, RJ9/RJ11 and Bluetooth connectivity
- Up to 10 hours of active use
- Integrated controls for convenient call management
- Full-band audio with balanced noise reduction
- Compatibility with Cisco IP phones and Webex applications
- Lightweight construction for extended daily use
- Simplified deployment and administration for IT teams
Who Is the Cisco 561 Multibase Best For?
Reception and Front-Desk Teams
Receptionists often manage desk-phone calls, computer-based communications and mobile devices while continuing to interact with visitors and colleagues. The Cisco 561 Multibase provides the connectivity and single-ear awareness needed for this demanding role.
Contact Centres and Customer Service Teams
Clear audio, dependable wireless performance and comfortable extended wear are essential for employees who manage a high volume of customer conversations. The headset allows agents to move within the workplace while remaining connected.
Corporate and Hybrid Offices
Managers and Supervisors
Cisco 561 Multibase vs Cisco 561 Standard Base
Both packages use the same lightweight Cisco 561 mono headset and provide DECT wireless performance, professional audio and up to 100 metres of range. The main difference is the base station and the number of devices it can support.
| Feature | Cisco 561 Multibase | Cisco 561 Standard Base |
|---|---|---|
| Headset style | Wireless mono headset | Wireless mono headset |
| Wireless technology | DECT | DECT |
| Maximum range | Up to 100 metres | Up to 100 metres |
| Active use | Up to 10 hours | Up to 10 hours |
| Simultaneous connections | Up to three | One |
| USB connectivity | Yes | Yes |
| RJ9/RJ11 connectivity | Yes | Yes |
| Bluetooth support | Yes | No |
| Best suited to | Multi-device professionals | Single-device users |
Choose the Cisco 561 Multibase if employees regularly move between a Cisco phone, computer and Bluetooth-enabled mobile device. For users who only require one primary connection, explore the Cisco 561 Standard Headset.
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Frequently Asked Questions
What is the Cisco 561 Multibase Headset?
The Cisco 561 Multibase combines a wireless single-ear headset with a base station that can connect to multiple compatible communication devices. It is designed for professionals who manage calls through desk phones, computers and Bluetooth-enabled devices.
How many devices can the Multibase connect to?
The Multibase supports up to three simultaneous connections using USB, RJ9/RJ11 and Bluetooth. Compatibility can depend on the specific phone, computer or mobile device being used.
What is the wireless range of the Cisco 561 Multibase?
The headset offers a wireless range of up to 100 metres, or approximately 333 feet, from the base station. Walls, equipment and other environmental conditions may affect the available range.
Is the Cisco 561 a mono or stereo headset?
The Cisco 561 is a mono headset with one ear cup. This allows users to hear calls clearly while remaining aware of nearby colleagues and activity. Businesses requiring a dual-ear headset can consider the Cisco 562 model.
Does the Cisco 561 Multibase support Bluetooth?
Yes. The Multibase supports Bluetooth 4.2, including the Hands-Free Profile and Advanced Audio Distribution Profile. Bluetooth is provided through the Multibase Station rather than directly through the headset.
Can the Cisco 561 Multibase work with Webex?
Yes. The Cisco 561 is designed to work with compatible Webex applications, Cisco IP phones and Cisco collaboration devices.
How long does the battery last?
The headset provides up to 10 hours of active use and up to 60 hours of standby time on a full charge.
Is the Cisco 561 Multibase suitable for contact centres?
Yes. Its clear audio, lightweight design, wireless range and multi-device connectivity make it suitable for customer service and contact-centre environments.
Business Solutions
At Telex, we invite you to explore our wide selection of Business Phone Systems designed to empower your organisation with efficient and effective communication solutions. From small businesses to large enterprises, our range of systems offers advanced features, scalability, and reliability to meet the unique needs of your business.
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