Cisco 561 Standard Headset
The Cisco 561 Wireless Headset, together with the Cisco 561 Standard Base Station, offers a seamless combination of modern features for superior communication and effortless device control. Experience premium quality and convenience in one package
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Product Details
Magical Audio Experience
Experience exceptional audio quality with full-band audio, featuring a short acoustic path for maximum sensitivity and balanced noise reduction. Enjoy a pristine, immersive sound with minimal background noise for a truly enhanced listening experience with the Cisco 561 Standard Headset.
Easy control. Maximum flexibility
With the latest DECT technology, the Cisco 561 Standard Headset offers the freedom to roam up to 100+ meters from the base while enjoying clear audio quality. Convenient On-Ear Controls: Easily access key call control capabilities with on-ear controls, ensuring seamless call management. Versatile Connectivity Options: Connect to your preferred device via USB or RJ9/RJ11 Y with the standard base of the Cisco 561 Standard Headset
All-day comfort.
Enjoy lightweight comfort designed for extended wear with the Cisco 561 Standard Headset, perfect for professionals who rely on headsets for voice communications or music listening. Crafted with premium materials, including a multiaxial ear cup, this headset ensures maximum comfort and durability throughout the day.
Proven reliability throughout the day
Experience seamless integration with Cisco devices and applications, along with a user-friendly single-panel administration interface that simplifies setup and ensures optimal reliability for the Cisco 561 Standard Headset. Enjoy effortless connectivity and dependable performance for enhanced productivity.
Why Choose the Cisco 561 Standard Headset?
The Cisco 561 Standard Headset is designed for professionals who spend a large part of their day on calls, video meetings, and customer conversations. Whether you’re working in a contact centre, corporate office, healthcare environment, or hybrid workspace, this wireless headset helps you stay connected without being tied to your desk.
Unlike traditional Bluetooth headsets, the Cisco 561 uses DECT wireless technology, delivering a more stable connection and greater range for business communications. Users can move freely around the office while maintaining clear audio quality and reliable connectivity. The headset supports wireless roaming of up to 100 metres from the base station, making it ideal for busy workplaces where mobility matters.
What Makes the Cisco 561 Different?
Many business headsets focus on either comfort or performance. The Cisco 561 manages to deliver both.
The single-ear design allows users to remain aware of their surroundings while staying engaged in calls. This makes it particularly useful for receptionists, supervisors, customer service teams, and professionals who regularly collaborate with colleagues nearby.
The lightweight build reduces pressure during long shifts, while the adjustable headband and ear cushion provide lasting comfort throughout the day. Cisco specifically designed the 560 Series for professionals working in open office environments where communication and productivity are equally important.
Key Benefits of the Cisco 561 Standard Headset
- Wireless DECT connectivity for reliable business communications
- Single-ear design for greater environmental awareness
- Up to 100 metres wireless range from the base station
- Clear audio with balanced noise reduction
- Integrated call controls on the headset
- Comfortable enough for all-day use
- Optimised for Cisco IP Phones, Webex, and Cisco collaboration devices
- Simple deployment and management for IT teams
Who Is the Cisco 561 Standard Headset Best For?
The Cisco 561 Standard Headset is a strong fit for organisations that rely on voice communications throughout the day.
Contact Centres
Customer service agents need clear audio, dependable connectivity, and the freedom to move around their workspace. The Cisco 561 delivers consistent call quality while helping agents remain productive.
Corporate Offices
For managers, executives, and team members who spend hours in meetings, the headset provides professional-grade audio without sacrificing comfort.
Hybrid and Flexible Work Environments
Many businesses now operate across offices, home workspaces, and shared desks. The Cisco 561 integrates seamlessly with Cisco collaboration solutions, helping teams stay connected regardless of where they work.
Cisco 561 Standard Headset vs Traditional Bluetooth Headsets
A common question buyers ask is whether they should choose a DECT headset or a Bluetooth headset.
DECT technology is purpose-built for voice communications. It typically provides a longer wireless range, greater call stability, and less interference in busy office environments compared to standard Bluetooth connections. For organisations that depend on reliable business communications, DECT headsets are often the preferred solution. The Cisco 561 leverages DECT 6.0 technology to provide secure and dependable wireless performance.
Seamless Integration with Cisco Collaboration Solutions
One of the biggest advantages of the Cisco 561 Standard Headset is its deep integration with the Cisco ecosystem.
The headset is designed to work with Cisco IP phones, Cisco desk devices, Webex applications, and other Cisco collaboration tools. This allows users to manage calls more efficiently while giving IT administrators simplified deployment and device management capabilities.
For organisations already invested in Cisco communications infrastructure, the Cisco 561 offers a natural extension of their existing technology environment.
Frequently Asked Questions
What is the wireless range of the Cisco 561 Standard Headset?
The Cisco 561 Standard Headset offers a wireless range of up to 100 metres (approximately 333 feet) from the standard base station, depending on environmental conditions.
Is the Cisco 561 a single-ear or dual-ear headset?
The Cisco 561 is a single-ear wireless headset. Users who prefer dual-ear audio may consider the Cisco 562 model.
Does the Cisco 561 work with Webex?
Yes. The Cisco 561 is designed to integrate with Webex applications, Cisco IP phones, and Cisco collaboration devices.
How long does the battery last?
The Cisco 561 provides up to 10 hours of active talk time and up to 60 hours of standby time on a full charge.
Is the Cisco 561 suitable for contact centres?
Yes. The headset was designed for professionals who rely on voice communications throughout the day, including customer service agents, support teams, and contact centre environments.
The Bottom Line
The Cisco 561 Standard Headset combines professional-grade audio, dependable DECT wireless technology, and all-day comfort in a lightweight single-ear design. For businesses looking to improve communication, mobility, and employee productivity, it remains one of the most practical wireless headset solutions within the Cisco collaboration ecosystem.
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Technical Specifications
Audio features
Full-band audio provides premium, 48-kHz audio experience
Wide bandwidth sound, with little signal noise and low distortion
The short acoustic path provides maximum acoustic sensitivity (best voice reception) and balanced noise reduction
Microphone frequency response: 150 to 6800 Hz
Earpiece bandwidth: 50 Hz to 18 kHz
In-call presence indicator on ear plate (requires USB headset adapter or wireless base)
Components
Headset
Standard base station
Cables
One USB-A cable for USB connectivity
One RJ9/11 Y cable for Cisco IP phone connectivity
Weight
74.5g
Connectivity
Wireless DECT 6.0 (or region-specific)
Range: Up to 100 m (333 ft)
1 simultaneous connection (USB or RJ9/RJ11)
Battery
Storage: up to 200 days
Standby: up to 60 hours
Active use: up to 10 hours
Business Solutions
At Telex, we invite you to explore our wide selection of Business Phone Systems designed to empower your organisation with efficient and effective communication solutions. From small businesses to large enterprises, our range of systems offers advanced features, scalability, and reliability to meet the unique needs of your business.
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